Have a question about RadReview? Please get in touch with the appropriate McGraw-Hill help resource listed below.
For institutional accounts:
  • I need help with access issues/login issues/password issues. Please email User Services. (
  • I am having a technical issue. Please contact the Platform Support Team via their web form.
  • I would like a guide or training on how to use RadReview. Please visit our Access User Center for RadReview resources including the administrator guide and video walk-throughs for students and instructors: You can also schedule an individual or group training session with our User Services Team.
  • I would like to speak to a sales representative about an existing institutional subscription. Please email our digital sales team. (
  • I am interested in a trial subscription for my institution. Please fill out the form on our institutional trial page.
For individual subscribers:
  • I need help with an individual subscription I have purchased. Please email Online Customer Service ( between 8:00 a.m. and 5:00 pm. EST. You may also call 1-888-307-5984 (toll free within the United States).
  • I am having a technical issue. Please contact the Platform Support Team via their web form.
  • I would like to learn more about how to use RadReview. Please visit the RadReview page in our Access User Center for user resources and view the video-walk through for students:
Browser and Operating System Requirements
RadReview currently supports the following browsers:
Browser Platform
Firefox Mac and PC*
Safari Smartphones, Mac and PC
Chrome Smartphones, Mac and PC*
Internet Explorer PC Only
RadReview supports the current and previous major releases of Firefox, Chrome, and Safari on a rolling basis. RadReview will support the current and previous major releases of Internet Explorer.
*Firefox and Chrome are set to automatically update in most instances
Display Support
How much of the page you see depends on your monitor screen resolution. We recommend viewing at a screen resolution of 1024 x 768 for the best results.
Institutional Trial: Try It Free For 30 Days
Discover everything RadReview has to offer your students and faculty with an institutional trial.
  • Realistic ARRT Radiography exam prep for your students, including access to 1,800+ questions with detailed answer-explanations, written and reviewed by radiologic technology experts and covering all content categories on the latest exam blueprint
  • A full-length 200-question ARRT Radiography timed mock examination, mapped to the latest blueprint
  • Customizable practice tests, including by topic and test mode
  • In-depth performance reports and study plans to track individual progress
  • Additional features for instructors including ability to create class sections and assignments, access to a unique instructor question bank and an additional 200-question ARRT Radiography timed mock examination ready to assign, and instant scoring tools and performance data
Get started today with a free trial
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Password Help
If you have forgotten your password, you can reset your password by clicking the "I forgot my Password" link on the Sign In page and entering your e-mail address or username.
Or, contact Online Customer Service by email at or by phone at 1-888-307-5984 [toll-free, U.S. only] or 1-614-759-3663 [outside the U.S.] between 8 AM and 5 PM Eastern Standard Time to confirm you have the correct username and password.
Online Customer Service will ask for your name and address, and will access your account online. They will then e-mail the user name for your account to the e-mail address supplied upon registration. Since passwords are encrypted, they cannot determine your original password. Online Customer Service will change your password to a generic password, e-mail that to your specified e-mail address, and then you have the option to change your password.
Site Functionality
How can I clear my question history so that I can start with a clean slate?
On your My Profile page, you can select to clear your performance data by clicking "yes" to reset your account. Once done, the system will reflect all questions as unanswered and your performance history will be completely erased.
How can I make sure that I see all of the questions in the database?
Make sure to select "Unanswered" as your question type from the Create Your Own Quiz page. Then, when you select questions by learning objective, you'll be able to calculate the number of unanswered questions remaining in that learning objective. Choose some or all of those questions for each learning objective until there are none remaining.
Why am I seeing the same questions more than once?
The suite of sites uses adaptive technology, which creates a customized study plan based on your skills, your time, and what you need to learn to maximize your score. The questions item are not delivered randomized; they are delivered adaptively based on your specific proficiency and responses. If you are seeing questions more than once, the platform has determined the questions are from your weaker learning objectives.
I think I found an error in a question. What do I do?
The questions in the suite of sites undergo extensive editing. You can report content issues by clicking the "Report Content Errors" link underneath each question item.
Methods of Access
The suite of resources offers a full range of access options for institutions, including:
IP Authentication
Institutional subscribers submit their network IP ranges to McGraw-Hill Medical during subscription setup. These ranges are verified and loaded into the system and all users coming from inside the range are automatically provided seamless access from any IP-authenticated computer.
Referring URL/Domain
Institutional subscribers can place registered links to our site(s) behind their secure login (for example, a library site that has already validated a student). The institution must register the domain and URLs where the links are placed with McGraw-Hill Medical during subscription setup. These links will then automatically and seamlessly log the user into the site(s) every time they are clicked.
EZproxy Configuration
Remote access to the Access resources via EZProxy requires EZproxy 2.4c GA (2004-03-21) or later combined with this database definition:
T [Insert Site Name]
U [Insert Site URL]
DJ [Insert Site Domain]
For example, the database definition for RadReview would be as follows:
T: RadReview
Athens Authentication
If you have an Athens Organization ID that you would like to register, please email us at
Admin Username/Password
The welcome email you received at the beginning of your subscription contained the username and password you can use to access the site remotely. If you are unable to locate this email, please contact and ask them for your username and password.